VOIP IT Systems Manager

8 hours ago


Lahore, Punjab, Pakistan Tranzcript Full time

At Tranzcript, we are expanding our services to cater to a wider client base across the UK and abroad. We seek an experienced individual who can contribute to our growth and benefit from it in the long run.

Job Responsibilities
  1. Maintain and develop in-house IT infrastructure to ensure seamless operations.
  2. Provide expert remote IT support to clients of Tranzcript, ensuring prompt resolution of technical issues.
  3. Carry out regular health checks and intrusion detection to prevent security breaches.
  4. Train staff on various IT systems and software to enhance their skills and productivity.
  5. Assist in procurement of software and hardware for Tranzcript and its clients, ensuring compatibility and efficiency.
  6. Be proactive and add value to Tranzcript through innovative solutions and ideas.
  7. Perform other ad-hoc duties as required by the company.
Job Specification
  • Expertise in Networking protocols and technologies.
  • Proficiency in VOIP, Asterisk, and Elastix platforms.
  • Strong knowledge of MCSE (Microsoft Certified Solutions Expert) certification.
  • Excellent communication skills in English, with ability to articulate complex technical concepts clearly.
  • Superior troubleshooting skills, with ability to resolve complex technical issues quickly.
  • Thorough understanding of Elastix and Microsoft Server platforms, including Windows Server 2003, 2008, Exchange Servers.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Exceptional verbal and written communication skills, with ability to present complex ideas effectively.
  • Proven ability to work independently with minimal supervision, prioritizing tasks and managing time efficiently.
  • Able to work under pressure, meeting deadlines and delivering results in high-stress environments.
  • Skilled at handling multiple tasks simultaneously, maintaining focus and attention to detail.
  • Committed to ongoing learning and professional development, staying up-to-date with industry trends and advancements.
  • Dedicated to working effectively, efficiently, and flexibly, with a strong sense of reliability.


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