Operations Optimization Specialist

18 hours ago


Lahore, Punjab, Pakistan Jeeny Full time

About Jeeny:

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Jeeny is a leading ride-hailing platform that aims to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for everyone.

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Our mission is to transform the transportation landscape by leveraging innovation, teamwork, and a passion for delivering exceptional user experiences. We are committed to providing a workplace where all aspects of employment are solely based on merit.

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The Role:

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The Senior Analyst - Operations will play a key role in optimizing the performance of our ride-hailing operations. This involves analyzing driver and rider data, enhancing operational processes, and supporting strategies to improve service quality, efficiency, and user satisfaction.

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Key Responsibilities:

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  • Data Analysis: Collect, process, and analyze data related to various aspects of operational initiatives and growth.
  • Performance monitoring: Develop and maintain key performance indicators (KPIs) and dashboards to track performance of our fleet across KSA, providing meaningful insights.
  • Forecasting: Utilize historical data and statistical modeling to generate predictions and forecasts of proposed initiatives.
  • Data integrity: Ensure accuracy, completeness, and accuracy of data for analysis and reporting in daily/weekly trackers.
  • Ad hoc analysis: Perform ad hoc analysis as requested by management and leadership team.
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Requirements:

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  • Bachelor's degree in Business Administration, Operations Management, Data Analytics, or a related field (Master's degree preferred).
  • 2-3 years of experience in operations, data analysis, or related roles.
  • Proficiency in data analytics tools such as Excel, SQL, Tableau, Power BI, or similar platforms.
  • Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma).
  • Proven ability to analyze complex datasets and develop actionable recommendations.
  • Excellent communication and presentation skills.
  • Strong organizational and time-management skills.
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What We Offer:

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  • Market competitive salary.
  • An excellent opportunity to learn and develop.
  • An environment that encourages growth.
  • Health benefits and life insurance.
  • Annual Bonus.
  • Dollar-adjusted bonus policy.
  • Internet allowance.
  • Fuel allowance.
  • Learning assistance policy.


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