Operations Optimization Specialist
18 hours ago
About Jeeny:
\Jeeny is a leading ride-hailing platform that aims to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for everyone.
\Our mission is to transform the transportation landscape by leveraging innovation, teamwork, and a passion for delivering exceptional user experiences. We are committed to providing a workplace where all aspects of employment are solely based on merit.
\The Role:
\The Senior Analyst - Operations will play a key role in optimizing the performance of our ride-hailing operations. This involves analyzing driver and rider data, enhancing operational processes, and supporting strategies to improve service quality, efficiency, and user satisfaction.
\Key Responsibilities:
\- Data Analysis: Collect, process, and analyze data related to various aspects of operational initiatives and growth.
- Performance monitoring: Develop and maintain key performance indicators (KPIs) and dashboards to track performance of our fleet across KSA, providing meaningful insights.
- Forecasting: Utilize historical data and statistical modeling to generate predictions and forecasts of proposed initiatives.
- Data integrity: Ensure accuracy, completeness, and accuracy of data for analysis and reporting in daily/weekly trackers.
- Ad hoc analysis: Perform ad hoc analysis as requested by management and leadership team.
Requirements:
\- Bachelor's degree in Business Administration, Operations Management, Data Analytics, or a related field (Master's degree preferred).
- 2-3 years of experience in operations, data analysis, or related roles.
- Proficiency in data analytics tools such as Excel, SQL, Tableau, Power BI, or similar platforms.
- Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma).
- Proven ability to analyze complex datasets and develop actionable recommendations.
- Excellent communication and presentation skills.
- Strong organizational and time-management skills.
What We Offer:
\- Market competitive salary.
- An excellent opportunity to learn and develop.
- An environment that encourages growth.
- Health benefits and life insurance.
- Annual Bonus.
- Dollar-adjusted bonus policy.
- Internet allowance.
- Fuel allowance.
- Learning assistance policy.
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