Remote Medical Administrative Professional
3 days ago
We are seeking a highly skilled Virtual Medical Assistant to join our healthcare team.
The ideal candidate will provide administrative support to medical professionals, ensuring efficient operation of medical offices. This includes handling inquiries via phone, email and chat, providing information and addressing concerns.
Responsibilities also include appointment scheduling, managing patient appointments to optimize use of time and resources for healthcare providers.
In addition, the Virtual Medical Assistant will be responsible for maintaining accurate and up-to-date patient records in electronic health systems.
Other duties include verifying patient insurance information and processing claims, as well as data entry tasks such as inputting and updating patient information and medical histories in electronic medical records.
The successful candidate will also provide high-quality customer service to patients, addressing their needs promptly and professionally.
They will assist with setup and management of telehealth appointments, as well as support the billing department by preparing and submitting medical billing information.
- Key Responsibilities:
- Patient Communication: Handle inquiries via phone, email and chat, providing information and addressing concerns.
- Appointment Scheduling: Manage patient appointments, ensuring optimal use of time and resources for healthcare providers.
- Medical Records Management: Maintain accurate and up-to-date patient records in electronic health systems.
- Insurance Verification: Verify patient insurance information and process claims.
- Data Entry: Input and update patient information and medical histories in electronic medical records.
- Telehealth Support: Assist with setup and management of telehealth appointments.
- Billing Assistance: Support the billing department by preparing and submitting medical billing information.
- Requirements:
- Experience: Previous experience as a medical assistant or in healthcare administration.
- Education: Certification in Medical Assisting or a related field.
- Knowledge: Familiarity with medical terminology and healthcare practices.
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