Cloud Billing Specialist

2 days ago


Karachi, Sindh, Pakistan DigitalOcean LLC Full time
Job Description

We're looking for a skilled and detail-oriented Cloud Billing Specialist to join our team. As a Cloud Billing Specialist, you will be responsible for interacting with customers on their billing and account verification queries through live chats, emails, and support tickets.

You will identify non-legit customers and contact them to verify their identity, handle billing recoveries, chargebacks, disputes, and account abuses, and timely act on abuse alerts and reach customers to resolve their issues.

This is an exciting opportunity to work in a fast-paced environment and contribute to the growth of our company. If you have excellent communication skills, a strong customer service mindset, and are proficient in using various software tools, we encourage you to apply for this role.



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