
Client Success Consultant
4 days ago
We are seeking a highly skilled professional to fill the position of Client Success Consultant at Ali Hajveri Traders.
The primary responsibility of this role will be to work closely with customers to understand their needs and provide tailored solutions.
This position requires excellent communication skills, both written and verbal, as well as the ability to identify customer demands and requirements.
A key aspect of this job is advising customers on cost-effectiveness and negotiating agreements with them.
You will also be responsible for building and maintaining relationships with customers and approaching prospective customers to build rapport.
This role is ideal for someone who is highly organized and able to adhere to all the rules and regulations of the company.
Key Responsibilities- Work closely with customers to understand their needs and provide tailored solutions
- Identify customer demands and requirements
- Advising customers on cost-effectiveness
- Negotiate agreements with customers
- Maintain good relationships with customers
- Approach prospective customers to build rapport
- Adhere to all the rules and regulations of the company
To be successful in this role, you will need:
- Bachelor's degree in Business Administration, Marketing or a relevant field
- Minimum six months of experience working in a Customer Service department
- Outstanding oral and written communication skills
- Exceptional negotiation and sales skills
- Proficiency in Microsoft Office Tools
- Solid knowledge of the company's products and services
- Ability to maintain sensitive and confidential information
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