Account Development Specialist

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time

Customer Success Associate Director

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Job Overview:

We are seeking a dedicated Customer Success Associate Director to collaborate with schools and ensure they maximize the benefits of using our products and services.

The primary responsibility is to engage with customers from onboarding to renewal, utilizing various approaches to enhance product awareness, usage, best practices, and strategic guidance.

About You:

  • Possess a relevant business degree with 6-8 years of experience in customer success, account management, or a related field.
  • Have strong knowledge of educational qualifications and assessment processes.
  • Demonstrate high-level business development acumen, interpersonal skills, problem-solving skills, presentation skills, and analytical skills.
  • Show outstanding time management skills, ability to set priorities, work independently, and within a team.
  • Exhibit excellent computer literacy, including proficiency in MS Office, SAP, and tools for forecasting and market analysis using data mining techniques.
  • Hold a valid driving license and be willing to travel as per business needs.

Key Responsibilities:

  • Position additional resources and services to improve the customer's overall experience and results.
  • Enhance product awareness, usage, best practices, and strategic guidance among customers.
  • Foster strong relationships with customers to ensure their continued use of our products and services.


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