
Technical Accounting Associate
7 days ago
LedgerMax is looking for a highly skilled Financial Support Specialist to join our dynamic team. As a Financial Support Specialist, you will be responsible for providing technical support to clients, offering training and conducting demos of our accounting software.
Main Responsibilities:- Offer technical support to clients via various channels, addressing their inquiries and resolving issues related to our accounting software.
- Develop and deliver comprehensive training sessions and demonstrations for clients, showcasing the features and functionalities of our software.
- Work closely with the development team to identify and resolve complex technical issues in a timely manner.
- Contribute to the creation of high-quality support documentation, tutorials and knowledge base articles.
- Bachelor's degree in Accounting, Finance or a related field.
- Strong understanding of accounting principles and financial processes.
- Previous experience in a software support role, preferably in the accounting or finance industry.
- Excellent communication and interpersonal skills, with the ability to effectively convey complex information to non-technical users.
- Proficiency in using accounting software and related tools.
This is a full-time position that requires strong analytical and technical skills.
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