Technical Accounting Associate

7 days ago


Karachi, Sindh, Pakistan LedgerMax Full time

LedgerMax is looking for a highly skilled Financial Support Specialist to join our dynamic team. As a Financial Support Specialist, you will be responsible for providing technical support to clients, offering training and conducting demos of our accounting software.

Main Responsibilities:
  1. Offer technical support to clients via various channels, addressing their inquiries and resolving issues related to our accounting software.
  2. Develop and deliver comprehensive training sessions and demonstrations for clients, showcasing the features and functionalities of our software.
  3. Work closely with the development team to identify and resolve complex technical issues in a timely manner.
  4. Contribute to the creation of high-quality support documentation, tutorials and knowledge base articles.
Qualifications:
  • Bachelor's degree in Accounting, Finance or a related field.
  • Strong understanding of accounting principles and financial processes.
  • Previous experience in a software support role, preferably in the accounting or finance industry.
  • Excellent communication and interpersonal skills, with the ability to effectively convey complex information to non-technical users.
  • Proficiency in using accounting software and related tools.

This is a full-time position that requires strong analytical and technical skills.



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