
Risk Management Associate Director
3 days ago
About the Position:
This role requires a seasoned professional to lead the development and implementation of strategies to enhance collection and recovery processes for digital lending products.
Key Accountabilities:
- Develop and implement strategies to optimize collection and recovery processes.
- Analyse customer behaviour and payment patterns to identify potential risks.
Collaboration and Communication:
- Build strong relationships with internal stakeholders to address customer inquiries and resolve disputes.
- Collaborate with external partners to maximize recoveries and minimize losses.
Leadership and Development:
- Provide guidance and support to team members to enhance their skills and knowledge.
Essential Criteria:
- Experience in collections, recovery, or risk management in the financial services industry.
- Strong analytical skills and data interpretation abilities.
- Familiarity with regulatory requirements and industry trends.
- Able to work independently and manage multiple projects.
- Proficient in MS Office.
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