Customer Experience Representative

1 week ago


Islamabad, Islamabad, Pakistan Edge Full time

We're seeking a skilled Customer Success Manager to join our team at Edge. As a CSM, you'll be responsible for owning and maintaining a book of business, managing complex projects, and collaborating with internal stakeholders.

Main Responsibilities
  • Leverage organizational skills to stay on top of forecasting for customer risk and identify growth opportunities.
  • Learn quickly and execute against key metrics and leading indicators.
  • Own the customer experience from sales handoff through maturity/renewal.

Key Qualifications: Prior experience owning and maintaining a book of business; excellent communication skills; ability to play a central role connecting stakeholders.



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