
Customer Service and Sales Professional
3 days ago
This role offers the opportunity to work with a variety of customers, understanding their needs, and providing solutions to meet those needs.
As a Customer Service Representative, you will be the first point of contact for customers, providing them with information about our products and services.
Key Responsibilities:
- Handle customer inquiries via phone, email, or chat
- Respond to customer complaints and resolve issues promptly
- Document customer interactions according to standard procedures
- Rout calls to appropriate sources when necessary
Required Skills and Qualifications:
- Proven work experience as a Travel Agent
- Excellent knowledge of computer reservations systems, GDS systems, and e-traveling
- Fluency in English; multilingualism is a plus
- Strong sales skills and commercial awareness
- Ability to interact, communicate, and negotiate effectively
What We Offer:
- Degree in Hospitality, Travel, Tourism, Business, or relevant field
- Sound knowledge of domestic and international travel trends
Join our team and take advantage of this exciting opportunity to develop your career in customer service.
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