Senior Operations Manager

3 days ago


Islamabad, Islamabad, Pakistan Protech Solutions (Pvt) Ltd. Full time
Job Overview

We are seeking an experienced Team Lead to oversee the commercial process for our FM & PM teams.

The ideal candidate will have a strong focus on verifying quotations, streamlining vendor payments, and maintaining documentation.

  1. Commercial Process Oversight: The successful candidate will be responsible for ensuring that all commercial activities are carried out efficiently and effectively.
  2. Quotation Verification: They will verify quotations from the commercial department to ensure accuracy and completeness.
  3. Vendor Payment Management: The team lead will streamline and document vendor payments, ensuring timely and accurate processing.
  4. PM Support: They will provide special focus on commercial activities related to PM, reporting directly to the Manager Power.
  5. Documentation and Reporting: The team lead will maintain comprehensive documentation and reporting of PM activities.
  6. Team Support: When the manager is absent or out of office, they will support the team coordinator in management duties.

Key Responsibilities:

  • Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
  • Answer team member questions, help with team member problems, and oversee team member work for quality and guideline compliance.
  • Communicate deadlines and goals to team members.
  • Develop strategies to promote team member adherence to company regulations and performance goals.
  • Generate and share comprehensive reports about team performance, mission-related objectives, and deadlines.
  • Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.


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