Service Delivery Specialist

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

About the opportunityThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...

About This RoleThis Service Delivery Specialist position requires a candidate who can effectively manage multiple customer accounts, prioritize tasks, and maintain excellent communication with internal stakeholders.Main Responsibilities:Manage customer relationships and deliver exceptional service through prompt issue resolution and proactive...

Job OverviewThis is a unique opportunity to take your customer service skills to the next level and become a Service Delivery Specialist. As a key member of our team, you will play a crucial role in ensuring that our customers receive the best possible experience.Your primary responsibility will be to assist customers with their items purchased through our...

**About the Role:**We are looking for a skilled Service Delivery Expert to join our team. As a Service Delivery Expert, you will be responsible for delivering exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.**Key Responsibilities:**Provide excellent customer service and respond to customer...

About the Role:This is an exciting opportunity to work as a Customer Service Operations Executive. The successful candidate will be responsible for coordinating service delivery, ensuring compliance with SLAs, and providing excellent customer support.Key responsibilities include monitoring service performance, preparing regular reports, and collaborating...

Job Overview:A Service Delivery Expert at our organization engages with customers to deliver exceptional service and maintain high retention rates. This role involves resolving customer issues, capturing upsell opportunities, and negotiating fair agreements. The goal is to build strong relationships with customers and encourage loyalty and repeat...

Role OverviewThis position requires a highly motivated individual to lead the Order to Cash (O2C) Service Delivery team in Pakistan. The successful candidate will be responsible for managing billing processes, ensuring Service Level Agreements (SLAs) are consistently met, and driving operational excellence through standardization and automation...

Join our team as a Service Delivery Associate and take on a challenging role that requires strong communication skills and attention to detail. You will be responsible for leading generation, answering client queries, and collaborating with team members to achieve business objectives.In return, you will enjoy a range of benefits, including career growth...

This position requires strong communication and problem-solving skills, with the ability to work independently in a fast-paced environment.Key ResponsibilitiesProvide timely and effective support to clients via various channels.Analyze and resolve complex customer issues in a professional manner.Collaborate with internal teams to ensure seamless delivery of...