Telecom Compliance Officer

4 days ago


Lahore, Punjab, Pakistan Solutions-by-AI-Growth Full time

Job Description

Solutions-by-AI-Growth is seeking a Telecom Compliance Officer to join our team. As a full-time on-site role, you will be responsible for ensuring compliance with telecom regulations and company policies.

Key Responsibilities:

  • Listen to calls and verify customer interactions to ensure compliance.
  • Monitor agent performance and provide feedback on compliance issues.
  • Maintain accurate records of verified calls and track compliance scores.

Requirements

  • 02-2.5 years of experience in a BPO/call center, preferably in a QA, call auditing, or verification role.
  • Strong knowledge of telecom industry regulations and compliance protocols.


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