Technical Support Professional

We are seeking an experienced and skilled IT professional to join our team as an IT Support Officer.As a key member of our IT department, you will be responsible for providing technical support to our staff and users, resolving technical issues, and ensuring that all systems are running efficiently.

Customer Service RepresentativeWe are looking for a skilled Customer Service Representative to provide exceptional technical and customer support for our asset management software.This role involves resolving customer inquiries, diagnosing technical issues, and ensuring high levels of customer satisfaction through email, chat, and phone interactions.The...

Technical Support RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering exceptional technical support, resolving complex issues, and maintaining a high level of customer satisfaction.Our ideal candidate will have a strong background in IT infrastructure,...

The successful candidate will have 3+ years of experience in a technical support role, preferably in a Managed Service Provider environment. They will be responsible for providing advanced technical support to clients, addressing complex hardware, software, and network issues.

Technical support is a vital function in ensuring the seamless operation of software solutions. As a Technical Support Specialist, you will play a crucial role in providing top-tier technical support to clients, helping them navigate features and functions of our supported software.Key Responsibilities:Provide exceptional support and troubleshooting for...

**Technical Support Professional - Workforce Management**We are seeking a highly skilled technical support professional to ensure the stability, integrity, and optimal performance of the Genesys Cloud Workforce Management (WFM) system. This role is responsible for providing day-to-day technical support to WFM users, troubleshooting software bugs, and...

IT Support Engineer Job Summary:This role is ideal for a highly motivated and organized individual who is passionate about providing exceptional technical support. As an IT Support Engineer, you will be responsible for providing technical assistance to staff, resolving logged errors in a timely manner, and monitoring hardware, software, and system...

Job Title: Technical Support EngineerJob Description:As a Technical Support Engineer, you will play a crucial role in providing step-by-step technical help to customers.The ideal candidate should have a BS degree in Information Technology, Computer Science or a relevant field.You will be responsible for troubleshooting issues and providing written and verbal...

We need an experienced IT Support Engineer to provide technical support to our staff and ensure the smooth operation of our systems and infrastructure.Duties:Providing IT assistance to staff and resolving logged errors in a timely manner.Monitoring hardware, software, and system performance metrics.Updating computer software and upgrading hardware and...

We are seeking an experienced Technical Service Engineer to join our team. This mid-senior level position involves providing technical assistance and support to customers, analyzing data to improve accuracy and customer satisfaction, and collaborating with other departments.Key Responsibilities:Pre-sales and post-sales technical support to customersFault...