Operations Manager

6 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Collections Director

As a seasoned Collections Director, you will be responsible for leading a team of professionals within our Collections Operations department. This team focuses on negotiating and settling medical bills with US-based insurance companies.

Key Responsibilities:

  • Lead and manage a team of professionals within the Collections Operations department.
  • Oversee daily operations, including negotiation and settlement of medical bills from US insurance companies.
  • Develop and implement strategic initiatives to improve operational efficiency, team performance, and client satisfaction.
  • Ensure compliance with industry regulations, client requirements, and organizational policies.
  • Monitor and evaluate team performance, providing regular feedback and support for ongoing development.
  • Identify process gaps and implement improvements to enhance quality and efficiency of collections.
  • Prepare and deliver regular reports on operational performance, including KPIs, team performance, and financial metrics.
  • Drive continuous training and development of staff to ensure they are equipped with skills and knowledge to perform at high level.

Required Qualifications:

  • Bachelor's degree in Business Administration, Management, or related field (Master's degree preferred).
  • Minimum 5+ years of experience in managerial or leadership role within BPO environment, ideally in healthcare collections or similar field.
  • Strong understanding of medical billing and collections processes, especially in context of US insurance companies.
  • Proven ability to manage and lead teams, ensuring high performance and productivity.
  • Excellent problem-solving skills, with ability to resolve complex issues and drive positive outcomes.
  • Strong communication and interpersonal skills, with ability to interact with clients and internal teams effectively.
  • Ability to work in fast-paced environment and manage multiple tasks and projects simultaneously.

Additional Information:

  • This role requires strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results.
  • The ideal candidate will have a proven track record of success in collections, with a deep understanding of medical billing and collections processes.

  • Cyber Security Expert

    4 weeks ago

    Islamabad, Islamabad, Pakistan HR Manager Full time

    Overall Purpose: This career step requires limited-level experience. Responsible for cyber security areas across products, services, infrastructure, networks, and/or applications while providing protection for AT&T, our customers, and our vendors/partners. Works with senior team members on various projects relating to the protection of devices, customers,...

  • Website Developer

    4 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Website Developer Operations Pro, Pakistan Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring a Website Developer and would like to get experienced applications. This...

  • Social Media Marketer

    4 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Social Media Marketer Operations Pro, Pakistan Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring a Social Media Marketer and would like to receive applications from...

  • Graphic Designer

    4 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Graphic Designer Operations Pro, Pakistan Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring a Graphic Designer and would like to receive applications from experienced...

  • Digital Marketer

    2 days ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring experts for the following positions and would like to get experienced applications. It would give you exposure to...

  • SEO Expert

    4 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring experts for the following position and would like to get experienced applications. It would give you exposure to...

  • Game Developer

    4 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring experts for the following positions and would like to get experienced applications. It would give you exposure to...

  • Operations Manager

    4 weeks ago

    Islamabad, Islamabad, Pakistan Star Land Marketing Private Limited Full time

    Operations Manager Star Land Marketing Private Limited, Pakistan Ensure all operations are carried out in an appropriate, cost-effective way.Improve operational management systems, processes, and best practices.Purchase materials, plan inventory, and oversee warehouse efficiency.Help the organization's processes remain legally compliant.Formulate strategic...

  • Manager Operations

    6 days ago

    Islamabad, Islamabad, Pakistan Sofnix Pvt Ltd Full time

    Manager Operations Data Conversion will have the following responsibilities:* Coordination among various teams like Operation,Support and Management* Communication Management between stakeholders in USA,Australia and Pakistan* Report Writing, Data Analysis and Performance Monitoring* Analyzing the issues reported in software application for logs and...

  • Operations Manager

    3 weeks ago

    Islamabad, Islamabad, Pakistan Kettli Full time

    5 days ago Be among the first 25 applicantsDirect message the job poster from KettliJob Title: Manager – Operations - Multi BranchCompany: Kettli CafeExperience Required: 2–5 yearsSalary: PKR 120,000 – 150,000 per monthAbout Us:Kettli Cafe is a culturally inspired, fast-growing F&B brand with multiple branches, known for offering unique culinary...