Onboarding Solutions Architect

5 days ago


Lahore, Punjab, Pakistan Allied Bank Limited Full time
Key Responsibilities
  • Design and Develop Customer Journeys: Create new customer journeys to meet digital onboarding needs, digitize existing consumer lending products, and design new digital lending products aligned with customer needs and market expectations.
  • Team Leadership and Collaboration: Manage the Digital Onboarding and Lending team, work closely with Product and Growth teams, and launch and scale products successfully.
  • Performance Analysis and Improvement: Monitor and analyze product performance, address customer pain points, and enhance the customer experience.
  • Customer Support and Communication: Ensure efficient handling of customer queries and complaints, communicate design concepts, strategies, and decisions effectively.


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