Job Offer: Customer Service Representative

1 week ago

Karachi, Sindh, Pakistan beBeeCustomerService Full time 3,200,000 - 4,200,000

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Specialist. This role requires strong communication skills, the ability to multitask and work in a fast-paced environment.

About the Role:

This position involves providing exceptional customer service through various channels including phone, email and online platforms. You will be responsible for resolving customer complaints in a timely and professional manner, maintaining accurate records and working closely with other teams to ensure seamless customer experiences.

Key Responsibilities:
  • Maintaining sales activities across multiple marketplaces including Amazon, eBay and Shopify.
  • Managing website design and layout, ensuring it is visually appealing and user-friendly.
  • Resolving customer issues promptly and professionally.
  • Familiarizing yourself with business operations and products offered.
  • Processing online orders and managing stock levels.
  • Liaising with courier companies and warehouse teams.
Requirements:
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and manage competing priorities.
  • Basic knowledge of HTML and CSS.
  • Familiarity with e-commerce platforms.
  • Excellent problem-solving skills.
Benefits:

We offer a competitive salary and benefits package, opportunities for career development and a dynamic work environment.

About Us:

We are a leading [industry] company dedicated to delivering exceptional customer experiences. We value our employees and strive to create a positive and inclusive work culture.

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