Account Resolution Expert

5 days ago


Islamabad, Islamabad, Pakistan Paragon Solutions Full time
Job Function
The Inbound Customer Service Representative role at Paragon Solutions involves interacting with clients in a courteous and professional manner, actively listening to their concerns/queries, and offering support and solutions in line with our company's customer service standards. This is a fast-paced position with high-volume call levels, requiring the ability to use a computer, problem solve, multitask, provide excellent customer service, and meet Key Performance Indicators. To excel in this role, you should have a friendly and professional phone manner, basic technical skills, writing skills, and the ability to learn an industry-specific database.

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