Global Payment Operations Analyst

2 days ago


Hyderabad City Taluka, Pakistan HSBC Full time

Drive Innovation in Global Payment Operations

At HSBC, we aim to be at the forefront of innovation in global payment operations, leveraging our expertise to drive growth and prosperity across borders.

We are currently seeking an experienced Business Analyst to join our Payments Infrastructure team.

Responsibilities Include:

  • Review and assess global and regional Functional Change Requests to ensure they align with current user requirements.
  • Act as SME for global requirements, evaluating their applicability to current user needs.
  • Provide guidance to initiators of regional Change Requests on assessing applicability in line with current user requirements.
  • Ensure consistency with global payment processing workflow, minimising local changes whenever possible.
  • Collaborate with the Vendor to develop Functional Requirement Specification Documents.
  • Establish and maintain rigorous change control standards around requirements documentation.
  • Analyse cost-effectiveness based on return on investment, cross-region application, and reduction from initial cost estimates.
  • Facilitate meetings with regional and technical stakeholders to discuss user requirements and propose suitable approaches to functional change.
  • Deliver global requirements within the existing GPI Target Operating Model and strategy.
  • Comply with HSBC's internal control standards, including timely implementation of internal and external audit points.
  • Monitor changes to ensure the signed-off document is recognised and approved by all stakeholders.


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