Helpdesk Expert

1 week ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Technical Responsibilities

This role involves working on various technical tasks, including logging customer issues, managing ticket queues, and resolving technical incidents.

As an IT Helpdesk Specialist, you will need to follow proper procedure for problem escalation to cross-functional support teams.

You will also be responsible for maintaining accurate records of customer interactions and providing timely and effective communications to management.

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