
Customer Service Representative
18 hours ago
DegiTech Centre – Career Opportunities
Join Our Team and Build Your Future
DegiTech Centre - SMC Private Limited is seeking dedicated and talented professionals to be part of our expanding team. Whether you are an experienced expert or a fresh graduate, we offer rewarding career paths in Customer Service, Digital Marketing, and Telemarketing.
Competitive Salaries | Career Growth | Flexible Shifts
Job Details
Shift Timings:
- Morning Shift: 8:00 AM – 8:00 PM
- Night Shift: 8:00 PM – 8:00 AM
Salary Structure:
- Base Salary: 80%
- KPI-based Performance Bonus: 20%
Available Positions
Customer Service Representative (CSR)
Salary Range:
- Freshers: PKR 30,000 – 35,000
- Experienced: PKR 40,000 – 45,000
Requirements:
- Education: Intermediate (Inter) or Diploma in a related field
- Skills: Strong verbal & written communication, professional attitude, and ability to handle customer queries effectively
- Experience: Prior customer service experience is a plus
Team Leader
Salary Range:
- Freshers: PKR 30,000 – 40,000
- Experienced: PKR 50,000 – 80,000
Requirements:
- Education: Bachelor's degree preferred
- Skills: Leadership, problem-solving, digital marketing knowledge, and team management abilities
- Experience: Freshers with digital marketing certifications are encouraged to apply
Quality Assurance (QA) Analyst
Salary Range:
- Freshers: PKR 30,000 – 40,000
- Experienced: PKR 50,000 – 80,000
Requirements:
- Education: Diploma or Bachelor's degree in a relevant field
- Skills: Analytical thinking, problem-solving, quality monitoring, and feedback coaching
- Experience: Familiarity with call center quality monitoring tools is preferred
Support Staff Positions
Office Boy
Salary: PKR 25,000 per month
Responsibilities:
- Maintain office cleanliness
- Serve refreshments
- Handle documents and office supplies
- Assist staff with basic tasks
IT Support
Salary: PKR 70,000 per month
Responsibilities:
- Troubleshoot hardware & software issues
- Maintain computer systems & network connectivity
- Ensure data security and system backups
- Provide IT support and manage helpdesk queries
Admin/HR Assistant
Salary: PKR 50,000 per month
Responsibilities:
- Maintain employee records & attendance
- Handle administrative tasks & office supplies
- Schedule meetings and coordinate HR activities
- Process payroll & staff benefits
Additional Benefits
- Flexible Salary Based on Experience – Higher pay for skilled professionals
- Performance Incentives & Commissions – Opportunity to earn additional rewards
Why Join DegiTech Centre?
- Career Advancement – Opportunities for growth and professional development
- Competitive Compensation – Fair pay and benefits for your skills & contributions
- Positive Work Culture – Work in a supportive and collaborative environment
- Flexible Scheduling – Choose from available shift options
Apply Today
DegiTech Centre - SMC Private Limited
Empowering Careers & Shaping the Future
Job Specification:Skills:
Strong verbal & written communication, professional attitude, and ability to handle customer queries effectively
Experience: Prior customer service experience is a plus
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