Healthcare Client Management Specialist

2 weeks ago


Lahore, Punjab, Pakistan beBeeOpportunity Full time
Client Relationship Manager Opportunity

We are seeking a highly skilled Client Relationship Manager to join our team. As a key member of our organization, you will be responsible for managing relationships with US healthcare providers.

You will be the primary liaison between clients and our billing/credentialing teams, ensuring seamless service delivery and client retention.

This is an on-site role in our Lahore office, where you will work closely with our teams to achieve business objectives.

Key Responsibilities:
  • Onboard new clients by managing credentialing/billing transitions (EHR setup, payer enrollment)
  • Resolve escalations by addressing client issues (denials, payments, compliance) within 24 hours
  • Conduct KPI reviews by leading monthly performance sessions (claim rates, AR days, denial trends)
  • Upsell services by identifying growth opportunities (AR recovery, telehealth billing)
  • Maintain HIPAA-compliant communication/documentation
  • Update client workflows by documenting rules in CRM tools (e.g., Salesforce)
Required Skills and Qualifications:
  • 6 Months – 1 Year in Client Management client coordination or account management
  • Familiarity with medical billing cycles (claims, denials, reimbursements)
  • Proficiency with CRM software (HubSpot, Zoho, or similar)
  • Exceptional English fluency (verbal/written) for US client interactions
  • Night-shift readiness (6:00 PM – 3:00 AM)
Benefits:
  • Competitive salary
  • Healthcare coverage
  • Skill development programs
  • Modern workspace in Lahore
Apply Now:

Email your resume + brief note on 'Managing Client Expectations in Healthcare' to hr@bitknoxltd.com

Subject: Client Coordinator Application - [Your Name]



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