
Senior Zoho Application Specialist
18 hours ago
The ideal candidate will be responsible for implementing, customizing and administering Zoho applications, primarily Zoho CRM, Books, Projects, Analytics, Sales IQ and Desk.
Key Responsibilities- Develop and maintain sync integrations between Zoho applications to streamline business processes and enhance productivity.
- Collaborate with internal teams to understand their requirements and implement customized solutions using workflows, custom functions and widgets.
- Investigate and troubleshoot issues in leads and opportunities management, contacts, companies and the overall functionality of Zoho CRM.
- Test changes and solutions in development environments before go-live to ensure seamless integration and bug-free performance.
The successful candidate will possess excellent problem-solving skills, attention to detail and strong communication skills to work effectively with cross-functional teams.
Requirements- Minimum 2 years relevant experience in Zoho application administration and customization.
- Bachelor's Degree in IT or Computer Science.
- Ability to create logical workflows, relevant field creation and data mapping.
- Certification as a Zoho Certified Administrator is desirable.
- In-depth knowledge of all Zoho One Apps, specifically CRM, Analytics, Books, Sales IQ, Desk, Survey and Campaigns.
- Database management and data management software.
- Fluency in written and spoken English.
- Strong negotiation skills, ability to create engaging presentations and excellent interpersonal skills.
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