
Telephone Support Specialist
2 days ago
- Respond to customer inquiries via phone, email, or chat in a professional and courteous manner.
- Provide accurate information regarding products, services, and policies.
- Handle customer complaints and issues with empathy and professionalism.
- Document customer interactions and transactions in the CRM system.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Collaborate with team members and other departments to improve customer experience.
- Meet or exceed performance metrics, including call quality, response time, and customer satisfaction.
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Previous experience in a call center or customer service role is a plus.
- Strong verbal and written communication skills.
- Ability to remain calm and professional in stressful situations.
- Proficient in using computers and customer service software.
- Excellent problem-solving skills and attention to detail.
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Telephone Support Specialist
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeTelephone Support SpecialistWe are seeking skilled and patient Telephone Support Specialists to join our team. As a key member of our support staff, you will provide exceptional customer service to our clients via telephone.The ideal candidate will possess excellent communication skills, a strong ability to problem-solve, and a passion for delivering...
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Receptionist Telephone Operator
3 days ago
Karachi, Sindh, Pakistan Brandte (Pvt.) Limited Full timeMinimum RequirementsAt least 02 years' experience as Receptionist Telephone operator.Good command over spoken and written Urdu & English.Pleasing personality.Mature.Age between 30 & 35 years.Preferably married.Job SpecificationWork as Receptionist cum Telephone Operator.Maintenance of attendance & other required records.Capable of providing administrative...
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Financial Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeFinancial Support SpecialistThe Financial Support Specialist will play a vital role in supporting the financial activities of the organization. This includes maintaining accurate records, providing administrative support, and contributing to the overall efficiency of the finance department.This position requires strong analytical and problem-solving skills,...
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Telephonic Sales and Marketing Executive
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeClient Acquisition and Retention SpecialistIn this role, you will play a vital part in acquiring new clients and retaining existing ones. Key responsibilities include making outbound calls, arranging sales meetings, and introducing our services to potential clients. You will also handle client inquiries and resolve any issues that may arise.About the RoleWe...
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Telephone Support Specialists
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeA successful call center professional possesses excellent communication skills, active listening abilities, and empathy. They must be able to convey information clearly, understand customer needs, and provide solutions or assistance. Additionally, they need to have a thorough understanding of the products or services they represent, as well as strong...
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Telephone Support Representative
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the TeamWe are a dynamic and growing team looking for talented individuals to join us as Call Center Representatives. Our team is passionate about delivering exceptional customer experiences and we are committed to helping our customers achieve their goals.As a Call Center Representative, you will be part of a collaborative and supportive team that...
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Telephone Support Agent
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DetailsCall Centre Representative RoleWe are seeking a skilled Call Centre Representative to join our team. The ideal candidate will be able to handle customer inquiries and resolve issues effectively.Key ResponsibilitiesAnswer incoming calls and respond to customer inquiriesResolves customer complaints in a timely and professional mannerCollaborate with...
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Service Desk/SOC Support Specialist
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full time**About the Role:**Tier 1 & 2 Support SpecialistThis position provides exceptional customer service to end-users and businesses by delivering timely and effective support for applications across geographically dispersed operating units. As a Tier 1 & 2 Support Specialist, you will actively monitor Security Operations Center (SOC) alerts and collaborate with...
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Customer Support Representative
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Support ExecutiveWe are looking for a talented individual to provide responsive service for our customers. The ideal candidate will have excellent verbal and written communication skills, focusing on resolving customer issues via telephone or live chat.This role involves handling inbound calls where customers reach out to agents to resolve their...
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IT Support Specialist
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeIT Support Specialist RoleThis is an exciting opportunity for an IT Support Specialist to join our team and provide technical support to our clients.The ideal candidate will have:Technical expertise in software, hardware, and network troubleshooting.Excellent communication and customer service skills.Able to work independently and as part of a team.Key...