
Business Operations Coordinator
15 hours ago
Drive Project Management and Engagement Coordination
About the RoleThis is an exciting opportunity to join our Business Support Services team as an Account Support Associate. As a key member of this team, you'll be responsible for driving project management and engagement coordination for our key account client-serving teams.
You'll manage stakeholder expectations, project plans, and communications, and gain a strong knowledge of the service line and the engagement, EY's structure, key personnel, and policies/procedures.
Your Key Responsibilities- Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery.
- Gain a strong knowledge of the service line and the engagement, EY's structure, key personnel and EY's policies/procedures.
- Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy.
- Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise.
- Collaborate with the account team, business development and resource management teams to achieve team goals.
- Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements.
We're committed to helping you succeed in a globally connected powerhouse of diverse teams. We offer a collaborative and supportive work environment, with opportunities for professional growth and development.
As a member of our team, you'll have access to world-class training and development programs, as well as a range of benefits and perks to support your overall well-being.
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