
Customer Success Specialist
5 days ago
At Horeca Store, we are seeking a highly skilled and customer-focused CUSTOMER SUCCESS SPECIALIST
This is an onsite role, located in DHA Phase 6,KHI.
We're looking for someone with experience in handling customer inquiries through chat, call, and email to provide exceptional support to customers worldwide.
About the Role
- Provide customer support via chat, call, and email
- Resolve issues and offer solutions promptly and professionally
- Maintain accurate records of all customer interactions
- Ensure high levels of customer satisfaction while meeting performance targets
- Collaborate with the team to improve service delivery
Requirements
- 1+ year of experience in customer support (chat, call, and/or email)
- Excellent written and verbal communication skills in English
- Strong customer-centric attitude with problem-solving skills
- Ability to work in a fast-paced, onsite environment
- Immediate availability to start
Benefits
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Join a market leader within Ecommerce / Marketplaces
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