Customer Experience Lead

3 days ago


Gujranwala, Punjab, Pakistan beBee Careers Full time

Job Overview

We are seeking a highly skilled Customer Experience Lead to join our team. As a key member of our organization, you will play a crucial role in ensuring that our customers receive exceptional service and support.

Key Responsibilities

  1. Develop and implement customer service policies and procedures.
  2. Manage a team of customer-facing staff to ensure excellent service delivery.
  3. Investigate and resolve customer complaints in a timely and professional manner.

Requirements

  • Proven experience in customer service management.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment.

Benefits

  • Competitive salary.
  • Opportunities for career growth and development.


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