Director of Onboarding Experience

2 days ago

Hyderabad City Taluka, Pakistan beBee Careers Full time

Job Title: Director of Onboarding Experience

Overview:

We are seeking an experienced professional to lead our onboarding experience team. This role will be responsible for creating a seamless and compliant onboarding process for new hires.

Main Responsibilities:

  • Cultivate a welcoming, informative, efficient, and compliant onboarding experience for those joining and growing within the organization as well as hiring managers.
  • Ensure collaborative working environment for the team to support knowledge sharing and effective balance of team capacity, capabilities, and services.
  • Develop, train, mentor, and guide team members by providing feedback and growth opportunities to enhance current skillset and gain additional skills.
  • Oversite of background policies and processes, including writing and management of policy and adjudication practices. In partnership with Legal partners and council.
  • Define and ongoing maintenance of background requirements for creation of background packages, in partnership with upper management, Legal and P&C Partners.
  • Manage background check escalations and decision review in partnership with upper management and Legal.
  • Create and drive individual team service level agreements, objectives, and expectations that align with overall division and Company goals, in partnership with upper management.

About You:

  • 7-10 years of overall work experience, which includes a minimum of 4 years HR experience and 2 years in a managerial or related role, preferably within an HR Operations, service provider and/or shared services environment.
  • Bachelor's degree in HR / business / related field or equivalent work experience. Equivalent experience (as an alternative to the qualification) is equal to 5 years of HR experience, preferably within an HR operations team/environment.
  • Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels. Must have flexible and adaptable attitude to cope with fast changing and complex environment.
  • Highly motivated and self-starter, fast-paced with high level of energy and pro-active approach to work.
  • Solid understanding and experience with HR Systems (Workday, ServiceNow, etc.) and ability to learn and understand various computer systems is required.

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