Travel Industry Expert

12 hours ago


Lahore, Punjab, Pakistan Bramerz Full time

We are seeking a skilled Ticketing and Fare Specialist to join our team at Bramerz.

Job Description:
  • Fare Construction Expertise: Utilize extensive hands-on experience in creating new flight bookings on Sabre and other booking systems, demonstrating adaptability to diverse platforms and proficiency in securing optimal fares and itineraries.
  • Geographical Knowledge: Employ expert geographical knowledge to identify cost-effective airfares and leverage tools such as Bargain Finder for optimal results.
  • Ticketing Procedures: Execute manual reissues and manage refund procedures with precision, ensuring compliance with airline policies and industry standards.

Key Responsibilities:

  • Demonstrate exceptional typing speed and communication skills to assist customers via online chat, providing timely and accurate support.
  • Proactively manage queues, liaise with airlines, and coordinate schedule changes to optimize travel arrangements for clients.
  • Navigate between different Passenger Name Record (PNR) Control Centers (PCCs) seamlessly to accommodate varied client needs and preferences.

Qualifications:

  • Extensive hands-on experience in ticketing and fare construction within the travel industry.
  • Proficiency in Sabre, Bargain Finder, and other relevant software applications.
  • Strong understanding of airline operations, geographical nuances, and industry best practices.
  • Exceptional communication skills for efficient customer support via online chat, email, and phone.


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