Network Operations Specialist
6 hours ago
At Futurenetworks, we are seeking a skilled NOC Support Executive to join our team. The ideal candidate will be responsible for performing routine monitoring and maintenance of network infrastructure.
Main Responsibilities:
- Monitor and maintain network infrastructure to ensure optimal performance.
- Diagnose and escalate network issues, collaborating with the engineering team and other stakeholders to resolve them.
- Closure of issues via email/phone correspondence with various stakeholders.
- Proactively identify, diagnose, analyze and troubleshoot IP/Data/customer-related issues.
- Configure networks (e.g., Cisco, Huawei, UBNT) to meet customer requirements.
- Install new hardware/components ensuring compatibility with existing systems.
- Analyze processes and recommend improvements.
- Mentor team members through professional behavior and knowledge sharing.
- Create SOPs to enhance productivity.
Key Qualifications:
- Bachelor's degree in Computer Science or related field.
- CCNA certification.
- Excellent analytical and problem-solving skills.
- Strong communication and teamwork abilities.
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