Call Centre Operations Lead

Job OverviewThe successful candidate will lead the call centre team, delivering training and shift management. They will also act as a liaison between agents and higher-level management.Key Responsibilities:Effectively manage call centre operations and projects.Provide expert training to the call centre team.Act as a conduit between agents and higher-level...

Job Title: Call Centre AssociateWe are currently seeking a highly skilled and customer-focused professional to fill the role of Call Centre Associate in our organisation.As a key member of our team, you will be responsible for handling inbound and outbound calls, providing product information and resolving customer queries via phone calls.The ideal candidate...

We are looking for experienced call centre agents for our UK-based inbound call centre project, where you can earn a good income with attractive monthly commissions.Job SpecificationFluent English is required. Call center experience is a plus. Kindly send your CV now.Interested candidates are encouraged to apply.Location: Consumer Services - Rawalpindi,...

Job Summary:We are seeking an experienced professional to oversee the day-to-day operations of our call center, ensuring exceptional customer service and operational excellence.Main Responsibilities:Manage inbound and outbound call center activities around the clock.Develop strategies to enhance service levels, response times, and operational...

Globe Call Centre is hiring skilled Cab / Taxi Dispatchers with at least 1 year of practical experience in dispatch operations, preferably within the cab or transportation sector. If you're detail-oriented, responsive, and enjoy working in a dynamic environment, we'd love to connect with youKey Responsibilities:Assign cabs quickly and accurately to handle...

Job TitleWe are seeking a highly skilled professional to oversee our call center operations. This role involves leading a team of customer service representatives and ensuring that they deliver exceptional customer experiences.Key ResponsibilitiesOversee the day-to-day activities of the call center, including inbound and outbound calls, customer...

Job Title: Night Manager – Call Centre (with iCabbi / Autocab Knowledge)Location: IslamabadShift Timing: Night Shift (8:00 PM – 6:00 AM)Employment Type: Full-timeAbout Us:We are a fast-growing call centre serving the transportation and private hire industry. We pride ourselves on delivering seamless dispatch operations, top-notch customer service, and...

Company Description is Pakistan's first online real estate marketplace, revolutionizing the real estate industry for over a decade. We emphasize quality over quantity and have created an efficient, user-friendly portal that simplifies essential components of real estate. provides a transparent platform for buying, renting, selling, and marketing properties,...

Candidate will be the whole Call Centre Team of Premier Communication Solutions. The candidate would be responsible for internal training to the call centre team and shift administration. The candidate will act as a liaison between call centre agents and Premier Communication higher management. Please email your updated resume at careers@premiercoms.com...

Job OverviewThe Team Lead is accountable for overseeing and coordinating the daily operations of the call center team.Key Responsibilities:Team Management: Spearhead, motivate, and supervise a team of call center representatives. Conduct regular team meetings to communicate updates, set goals, and address any concerns. Foster a positive and collaborative...