Computer Hardware Specialist

6 days ago


Karachi, Sindh, Pakistan Home Shopping Network Full time

At Home Shopping Network, we are seeking an experienced and skilled Computer Hardware Specialist to join our team in the position of Home Electronics Manager.

Job Description

The ideal candidate will have extensive knowledge of computer hardware and be able to provide technical support to customers. They will be responsible for researching and listing computing-related products on our website, maintaining updated inventory, and finding local and international prices and vendors.

The successful candidate will also be able to troubleshoot and solve hardware/software-related errors over the phone, assemble/disassemble computer hardware, and understand customers' needs to provide information accordingly.

In this role, you will work closely with our Purchase department to ensure daily purchases are coordinated and products are checked for quality before shipping to customers.

Key Responsibilities:
  • Research and list computing-related products on our website
  • Maintain updated inventory and find local and international prices and vendors
  • Provide technical support to customers over the phone
  • Assemble/disassemble computer hardware
  • Understand customers' needs and provide information accordingly
  • Work closely with our Purchase department to coordinate daily purchases
Requirements:
  • Deep and comprehensive knowledge of computer hardware
  • Ability to provide technical support with satisfactory reasoning
  • Familiarity with Windows and Mac GUI and hardware
  • Problem-solving skills
  • Excellent communication skills
  • Efficient work habits
  • Strong work ethic and high productivity
Benefits:
  • A dynamic and fast-paced work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


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