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Customer Service Representative

1 week ago

Lahore, Punjab, Pakistan Sybrid Lahore Full time

At Sybrid Lahore, we are seeking a highly skilled and motivated Customer Services Executive to join our UAE campaign team. This exciting role will provide an opportunity to work with a dynamic team, develop your skills, and contribute to the company's growth.

Salary and Benefits

  • The successful candidate will receive a competitive salary of PKR 35,000 per month.
  • Additionally, you will be entitled to 10 sick leaves, 10 casual leaves, and 07 annual leaves (after completion of one year).

Job Responsibilities

  • You will be responsible for answering calls professionally and responding to customer inquiries.
  • Handle and resolve customer complaints in a timely and effective manner.
  • Provide customers with product and service information, and process orders, forms, and applications.
  • Identify and escalate priority issues, and coordinate with the concerned department in cases where customer queries need second-step follow-up.
  • Generate and follow up on business leads sent to business and report loop closing to line manager.
  • Perform any other task assigned by line manager.

Required Skills and Qualifications

  • Good English speaking skills are essential for this role.

Benefits and Perks

  • After completion of six months period, you will be entitled to medical coverage IPD, medical coverage OPD, group life insurance, and other benefits.

Job Type and Pay

This is a full-time position with a pay of Rs35,000.00 per month.