Online Shopping Support Professional

2 weeks ago


Karachi, Sindh, Pakistan TalentPop App Full time

TalentPop App is dedicated to providing unparalleled customer experiences. As a Remote E-Commerce Support Associate, you'll be instrumental in achieving this mission.

Your primary responsibilities will include:

  • Offering seamless support to customers through multiple channels
  • Efficiently handling transactions, such as orders, refunds, and returns
  • Developing long-term relationships with customers through tailored product suggestions
  • Maintaining precise and up-to-date customer information

To excel in this role, you should possess:

  • At least one year of experience in customer-facing roles or e-commerce environments
  • Outstanding communication and problem-solving abilities
  • Familiarity with industry-standard tools, such as Shopify and CRM software
  • A high degree of organization and attention to detail
  • The flexibility to work from home

We offer a comprehensive benefits package, including a competitive hourly rate, paid time off, health insurance, and opportunities for professional growth.



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