
Remote Customer Experience Associate
5 days ago
This opportunity is perfect for a highly skilled and customer-centric Virtual Customer Engagement Specialist who can thrive in a remote environment.
About the Position:
- Assist customers with inquiries and concerns via multiple touchpoints
- Manage customer orders, returns, and refunds efficiently
- Provide product recommendations and sales support to enhance the customer experience
- Maintain accurate records of customer interactions
Requirements:
- A minimum of 1 year of experience in customer service or e-commerce
- Excellent communication and problem-solving skills to effectively resolve customer issues
- Familiarity with Shopify and CRM tools to streamline workflows
- A sales-driven mindset with attention to detail to meet customer needs
- The ability to work remotely and adapt to a dynamic environment
Benefits:
- A competitive hourly rate plus commissions and annual raises
- Paid time off and health insurance for work-life balance and well-being
- Performance-based incentives to motivate high achievement
- Career growth opportunities to advance professionally
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