Call Center Quality Assurance Specialist
21 hours ago
The Service Evaluation Expert plays a critical role in ensuring that our customer support agents provide exceptional service to our clients. This involves conducting thorough evaluations of customer interactions, providing actionable feedback, and collaborating with the training team to identify training needs.
Key Responsibilities:
- Evaluate customer support interactions to ensure adherence to performance metrics and quality standards.
- Develop and implement plans to improve customer satisfaction and operational efficiency.
- Collaborate with the training team to design and deliver training programs.
- Monitor customer satisfaction ratings and feedback related to customer support interactions.
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Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan Planlab solution Full timeJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Planlab Solution. As a key member of our customer support department, you will be responsible for monitoring and evaluating chat support interactions to ensure quality standards.About the Role:This is a full-time position that requires 2-3 years of experience in...
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Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan Xprolabs Full timeCompany OverviewXprolabs is a technology consultancy firm that provides innovative business and technology solutions. Founded in 2019, our team of seasoned entrepreneurs aims to positively impact millions of lives.Job RoleWe collaborate with software developers and project managers to understand project requirements and user stories.Our test engineers...
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Call Center Specialist
21 hours ago
Lahore, Punjab, Pakistan ASK Development Limited Full timeOverview:ASK Development Limited is seeking a skilled Call Center Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring that all customer inquiries are resolved efficiently.Key Responsibilities:Handle customer inquiries and resolve issuesMaintain accurate...
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Software Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan DevExcel IT Solutions Full timeAt Devexcel IT Solutions, we are seeking a skilled Software Quality Assurance Specialist to join our team. This pivotal role involves ensuring the quality and functionality of our software through comprehensive testing strategies, collaboration with cross-functional teams, and adherence to Agile/Scrum methodologies.The ideal candidate will possess experience...
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Quality Assurance Specialist
21 hours ago
Lahore, Punjab, Pakistan Techleadz Full timedescriptions.1": "Join Our Team as Quality Assurance Engineer">We are seeking highly motivated Quality Assurance Engineers to join our dynamic team at Techleadz.About the Role">The successful candidate will play a key role in ensuring the high quality of our web applications.Key Responsibilities">Identify and report defects in web applications.Work closely...
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Quality Assurance Specialist
21 hours ago
Lahore, Punjab, Pakistan DevStudio Full timeAbout DevStudio:We are a revolutionary tech company that brings ideas to life. As part of our team, you will be breathing innovation and transformation every day.About the Role:We are seeking a highly skilled and detail-oriented Software Quality Assurance (SQA) Engineer to join our Agile development process. In this role, you will ensure our software...
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Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan Avanceon MEA Full timeAvanceon MEA is seeking a skilled Software Quality Assurance Engineer to collaborate closely with our software development team.The ideal candidate will be responsible for implementing and executing test plans and automation, ensuring the highest quality of our software products.Bachelor's or Master's degree in Computer Science or a related field.At least 4...
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Quality Assurance Specialist
21 hours ago
Lahore, Punjab, Pakistan iCrest Sdn Bhd Full timeJob DescriptionWe are seeking a meticulous and innovative QA Test Engineer to join our team. The successful candidate will be responsible for designing and implementing tests, debugging, and defining corrective actions.The ideal candidate will review system requirements and track quality assurance metrics to ensure our software runs smoothly and meets client...
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Software Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan Devsinc Full timeJob DescriptionWe are seeking a dedicated Software Quality Assurance Engineer to enhance our quality-focused team at Devsinc LLC. In this pivotal role, you will ensure the reliability and functionality of our software products through meticulous testing and quality checks.Develop and execute comprehensive test plans, test cases, and test scripts based on...
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Senior Call Center Team Lead
21 hours ago
Lahore, Punjab, Pakistan ZNZ Communications Full timeJob OverviewZNZ Communications, a reputable organization in Pakistan, is seeking an experienced and skilled professional to fill the role of Senior Call Center Team Lead.The ideal candidate will possess strong leadership and communication skills, with a minimum of 2 years of experience in a call center environment. They should be able to manage and supervise...
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Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan Smart Placement (Pvt) Ltd Full timeJob Requirements:At least 3 years of experience in software quality assuranceProven experience in writing test cases and performing manual testingFamiliarity with agile development methodologies and working in a fast-paced environmentExcellent analytical and problem-solving skillsStrong attention to detail and ability to prioritize tasks...
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Experienced Call Center Supervisor Wanted
21 hours ago
Lahore, Punjab, Pakistan ZNZ Communications Full timeCustomer Service Leadership OpportunityZNZ Communications, a leading organization in Pakistan, is seeking an experienced and skilled professional to fill the role of Call Center Supervisor.The successful candidate will be responsible for managing a team of customer service representatives, ensuring that they deliver exceptional service and support to our...
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Call Center Manager Position Available
21 hours ago
Lahore, Punjab, Pakistan ZNZ Communications Full timeJob DescriptionWe are seeking a highly motivated and experienced individual to fill the position of Call Center Manager at ZNZ Communications.The successful candidate will be responsible for managing a team of customer service representatives, ensuring that they deliver exceptional service and support to our clients. Key responsibilities include:Team...
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Quality Assurance Professional
21 hours ago
Lahore, Punjab, Pakistan StudyWise Full timeJob OverviewStudyWise is seeking a highly skilled Quality Assurance Professional to play a critical role in maintaining and enhancing the organization's quality standards across various processes.This individual will be responsible for developing and implementing quality assurance protocols, monitoring compliance, and providing actionable insights to enhance...
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Quality Assurance Expert
21 hours ago
Lahore, Punjab, Pakistan E2Eworx Full timeOur StoryE2Eworx is a leading IT company serving global clients from diverse backgrounds.Job PositionWe are hiring a Quality Assurance Expert with 1 to 2 years of experience in software quality assurance.The ideal candidate will possess excellent analytical skills and the ability to solve complex problems.Effective communication and leadership skills are...
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Software Quality Assurance Specialist
21 hours ago
Lahore, Punjab, Pakistan E2Eworx Full timeAbout E2Eworx:E2Eworx is a software development company based in Lahore. We are looking to expand our team with two additional resources for the QAE (Quality Assurance Engineer) position.
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Software Quality Assurance Specialist
2 days ago
Lahore, Punjab, Pakistan Devsinc LLC Full timeJob DescriptionWe are seeking a highly skilled Software Quality Assurance Engineer to ensure the quality and reliability of our software applications. As a Software QA Engineer, you will be responsible for rigorous testing and defect identification.Key Responsibilities:Create detailed test plans, test cases, and test scripts based on software...
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Quality Assurance Lead
2 days ago
Lahore, Punjab, Pakistan E2Eworx Full timeE2Eworx is an innovative IT company providing services to international clients. As a Software Quality Assurance Engineer, you will play a crucial role in ensuring the quality of our software products.Key Responsibilities:Apply testing methodologies and techniques to deliver high-quality softwareWork closely with developers to resolve defects and improve...
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Quality Assurance Coordinator
21 hours ago
Lahore, Punjab, Pakistan Haust Club Pakistan Full timeWe are looking for a Quality Assurance Coordinator to join our team at Haust Club Pakistan. As a Quality Assurance Coordinator, you will be responsible for ensuring that our customers receive high-quality service by monitoring and improving our processes and procedures.Key Responsibilities:Monitor and improve our customer service processesInvestigate and...
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Quality Assurance and Testing Professional
2 days ago
Lahore, Punjab, Pakistan Devsinc Full timeJob SummaryDevsinc LLC is seeking a Quality Assurance and Testing Professional to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the high-quality standards of our software products. If you have a passion for testing and quality assurance, we encourage you to apply for this exciting opportunity.Main...