Client Support Specialist

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time

Our company is seeking a Client Support Specialist to join our team. This individual will be responsible for handling client inquiries, concerns, and complaints in a professional manner. The ideal candidate will possess excellent communication and problem-solving skills, with 1-2 years of experience in a customer-facing role.

Main Responsibilities:
  • Handle client inquiries via phone, email, and chat
  • Evaluate complex issues and escalate them to the appropriate department or manager
  • Maintain accurate records of all client interactions
  • Collaborate with other departments to resolve client issues
  • Provide regular updates to management on client satisfaction
Key Qualifications:
  • 1-2 years of experience in a customer service or client relations role
  • Excellent communication and problem-solving skills
  • Strong commitment to providing exceptional customer service
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Ability to work under pressure and meet deadlines

This position offers a dynamic and supportive work environment with opportunities for professional growth and development.



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