Phone Support Specialist

1 week ago


Peshawar City Tehsil, Pakistan beBee Careers Full time

Customer Service Representative Job Summary:

We are looking for a highly skilled and enthusiastic individual to join our team as a customer service representative. As a customer service representative, you will be responsible for handling customer inquiries via phone and email.

Key Responsibilities
  1. Respond to Customer Calls and Emails: Provide timely and effective responses to customer inquiries, ensuring that their needs are met.
  2. Resolve Customer Issues: Work with customers to resolve any issues or concerns they may have, providing solutions and alternatives as necessary.
  3. Maintain Accurate Records: Ensure that all customer interactions are accurately recorded and documented.
Requirements and Qualifications
  1. Bachelor's Degree in Relevant Field: A degree in business, communications, or a related field is preferred.
  2. Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to communicate effectively with customers.
  3. Strong Problem-Solving Skills: Be able to analyze problems and develop effective solutions.
  4. Ability to Work in a Team Environment: Possess excellent teamwork and collaboration skills, with the ability to work effectively with colleagues.

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