
Expert System Operations Manager
21 hours ago
We are seeking a skilled Business Operations Specialist to join our dynamic team. The ideal candidate will have experience in administration, management, and support of Salesforce and integrated Enterprise Systems applications.
As a key member of the team, you will be responsible for providing real-time support for issues related to Salesforce and other integrated platforms. This includes administering and supporting Salesforce.com, managing end-user profile configurations, reporting, dashboards, and permissions.
- Provide expert-level support for technical issues reported on the Service Desk.
- Develop and implement efficient solutions to enhance the user experience.
- Collaborate with internal teams to drive business growth and improve operational efficiency.
This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
Key RequirementsOur ideal candidate will have:
- A minimum of 2 years of experience in a technical support or application support role.
- Strong knowledge of Salesforce features and functionality.
- Ability to work effectively in a fast-paced environment.
We are seeking a talented individual who can bring a unique perspective to our team. Our ideal candidate will be able to:
- Independently manage a ticket queue and prioritize tasks.
- Work effectively in a collaborative team environment.
- Drive business growth and improve operational efficiency.
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