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Electronic Commerce Professional
3 weeks ago
As an Electronics Account Manager, you will be responsible for fostering and maintaining strong relationships with our e-commerce clients within the electronics sector. You will collaborate closely with suppliers, vendors, and internal teams to ensure timely product delivery, optimize inventory levels, enhance product listings, and drive sales growth. Your goal is to propel business expansion and profitability within the electronics category while ensuring customer satisfaction and upholding a high standard of service.
Key Responsibilities- Client Relationship Management: Develop and sustain robust connections with key accounts, encompassing suppliers, vendors, and third-party partners.
- Sales Performance Enhancement: Drive sales performance by implementing strategies to elevate product visibility, conversions, and overall sales within the electronics segment.
- Product Optimization: Collaborate with the product, marketing, and merchandising teams to refine product listings, ensuring they are engaging, accurate, and aligned with customer needs.
- Inventory Management: Monitor inventory levels, coordinate with suppliers, and ensure that stock levels meet demand without overstocking or stockouts.
- Order Fulfillment: Oversee the order process from placement to delivery, ensuring that all orders are fulfilled accurately and on time.
- Market Intelligence: Stay current with industry trends, competitor activities, and customer preferences to drive product innovation and sales strategies.
- Performance Analysis: Provide regular performance reports on key account metrics, sales performance, and inventory status. Utilize data to identify opportunities for growth and improvement.
- Customer Satisfaction: Address customer issues or concerns, ensuring that they are resolved in a timely and professional manner, and enhancing overall client satisfaction.
- Bachelor's degree in Business, Marketing, or a related field.
- 1-3 years of experience in account management, sales, or e-commerce, preferably in the electronics industry.
- Strong knowledge of e-commerce platforms, online sales, and digital marketing strategies.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Proficiency in Microsoft Office Suite, CRM software (e.g., Salesforce), and e-commerce tools.
- Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
- Passion for technology and knowledge of the electronics market is a plus.
- International working environment in a dynamic setting, providing a unique opportunity to learn from the best in e-commerce.
- A platform to learn from a world-leading ecosystem.
- Rigorous training and exposure in team management, leadership, business analytics, and operations.
- An opportunity to train the next generation of business leaders in the e-commerce industry.
- Competitive salary and incentive package.