Current jobs related to Customer Support Quality Leader - Hyderabad City Taluka - beBee Careers

  • Leader

    16 hours ago

    Hyderabad City Taluka, Pakistan beBee Careers Full time

    As a seasoned professional, you will be responsible for overseeing projects and tasks in a fast-paced environment.We are seeking an experienced individual to join our team as a Team Leader. In this role, you will:Demonstrate exceptional project management skills, including the ability to track and report progress against established milestones, metrics, and...

  • Customer Support Supervisor

    4 weeks ago

    Hyderabad City Taluka, Pakistan Coinbase Full time

    Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

  • Director of Quality Engineering

    19 hours ago

    Hyderabad City Taluka, Pakistan beBee Careers Full time

    **Job Overview:**We are seeking an experienced Quality Engineering Director to lead our QA teams in ensuring the highest standards of product quality.As a seasoned leader, you will be responsible for driving continuous improvement and contributing to strategic QE initiatives. You will also oversee testing in cloud environments, implement security testing...

  • Team Leader

    1 week ago

    Hyderabad City Taluka, Pakistan HSBC Full time

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.HSBC is one of the largest banking and...

  • Customer Success Group Manager

    13 hours ago

    Hyderabad City Taluka, Pakistan beBee Careers Full time

    Digital Customer Success LeaderThis is an exciting opportunity for a seasoned Digital Customer Success Leader to join our team and shape customer success strategies for a fast-growing global company.The successful candidate will be responsible for implementing and building tools and strategies to ensure that customers achieve their desired outcomes.Analyze...

  • Sr. Full Stack Software Engineer Leader

    5 days ago

    Hyderabad City Taluka, Pakistan beBee Careers Full time

    Sr. Full Stack Software Engineer LeaderWe are looking for a Sr. Full Stack Software Engineer Leader to join our team. The ideal candidate will have strong leadership skills and be able to guide a team of engineers towards delivering high-quality software products.About the RoleThis is a leadership position that requires the ability to motivate and guide a...

  • Manager, Customer Support

    4 weeks ago

    Hyderabad City Taluka, Pakistan Coinbase Full time

    Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

  • Digital Customer Experience Leader

    2 weeks ago

    Hyderabad City Taluka, Pakistan beBee Careers Full time

    About the Role:As a Group Manager for Customer Success, you will lead a team of customer success managers responsible for ensuring that Small and Medium Businesses (SMBs) in India receive the highest level of support and guidance in adopting and deriving value from our products and services.The ideal candidate will have 5+ years of experience in customer...

  • Quality Engineer Leader

    3 days ago

    Hyderabad City Taluka, Pakistan beBee Careers Full time

    As a QA Automation Lead at our organization, you will have the opportunity to work with cutting-edge technology and contribute to the development of high-quality software products.

  • Engineering Leader

    18 hours ago

    Hyderabad City Taluka, Pakistan beBee Careers Full time

    Engineering Leader - Fulfillment OperationsWe are looking for a seasoned Engineering Leader to drive the development and implementation of cutting-edge solutions for our fulfillment operations.The successful candidate will be responsible for leading a team of engineers, developing and executing a strategic roadmap, and establishing key performance indicators...

Customer Support Quality Leader

3 weeks ago

Hyderabad City Taluka, Pakistan beBee Careers Full time

Quality Management Specialist

We are looking for an experienced Quality Management Specialist to join our team. As a key member of our organization, you will be responsible for ensuring the highest level of quality in our customer support operations.

Your primary focus will be on analyzing metric trends, identifying areas for improvement, and developing strategies to enhance our customer experience. You will work closely with production QA teams to ensure compliance with audit requirements and share your findings with stakeholders.

In this role, you will have the opportunity to make a significant impact on our business by driving quality programs that aim to enhance metrics for specific lines of business. You will embody the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors.

You will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will lead quality programs aiming to enhance metrics for your assigned LOB.