Operations Supervisor

2 days ago


Lahore, Punjab, Pakistan NADRA Technologies Ltd Full time
Job Description: As an Operations Supervisor at NADRA Technologies Ltd, you will be responsible for overseeing the day-to-day operations of franchises within the region. You will work closely with the field team and internal departments to ensure alignment with business goals and strategies. The ideal candidate will have a strong understanding of business operations, management, and leadership principles.

Key Responsibilities:
  • Manage the smooth functioning, compliance, and provide support to franchises within the region.
  • Maintain strong relationships with key clients to foster growth and loyalty.
  • Serve as the main point of contact, ensuring effective communication and resolving issues efficiently.
  • Identify and pursue new business opportunities to expand the regional footprint and drive revenue growth.
  • Onboard new franchises and corporate clients, providing them with the necessary resources and support for successful integration.
  • Monitor the performance of franchisees against key operational and financial metrics, implementing improvements in workflows to enhance efficiency and service quality.
  • Ensure the implementation of Standard Operating Procedures (SOPs) and compliance with company policies.
  • Address operational challenges promptly, implementing swift solutions to minimize disruptions and maintain high levels of service quality.
  • Collaborate closely with the field team and internal departments to ensure alignment with business goals and strategies.
Requirements:
  • Minimum 5 years of post-qualification experience in a relevant field.
  • Strong understanding of business operations, management, and leadership principles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strategic thinking and analytical skills to identify opportunities and implement improvements.


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