
Store Performance Manager
1 week ago
Job Title: Store Performance Manager
Description:
- Store Performance Monitoring
- Employee Development
- Customer Service
Key Responsibilities:
- Monitor store performance metrics, identifying areas for improvement and developing strategies to address them.
- Coach and develop store managers to enhance their leadership skills, improve employee engagement, and drive customer satisfaction.
- Collaborate with cross-functional teams to resolve issues, address concerns, and implement changes.
- Provide guidance and support to store staff on customer service standards, product knowledge, and sales techniques.
Requirements:
- Minimum 3 years of experience in retail operations or a related field.
- Demonstrated expertise in store performance monitoring, employee development, and customer service.
- Strong communication and interpersonal skills, with the ability to build trust and rapport with store staff and customers.
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