Store Performance Manager

1 week ago


Islamabad, Islamabad, Pakistan Boquival Pvt Ltd Full time

Job Title: Store Performance Manager

Description:

  1. Store Performance Monitoring
  2. Employee Development
  3. Customer Service

Key Responsibilities:

  • Monitor store performance metrics, identifying areas for improvement and developing strategies to address them.
  • Coach and develop store managers to enhance their leadership skills, improve employee engagement, and drive customer satisfaction.
  • Collaborate with cross-functional teams to resolve issues, address concerns, and implement changes.
  • Provide guidance and support to store staff on customer service standards, product knowledge, and sales techniques.

Requirements:

  • Minimum 3 years of experience in retail operations or a related field.
  • Demonstrated expertise in store performance monitoring, employee development, and customer service.
  • Strong communication and interpersonal skills, with the ability to build trust and rapport with store staff and customers.


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