
Amazon Account Professional
2 days ago
We are seeking a highly skilled Account Analyst to join our team. The successful candidate will be responsible for managing accounts on Amazon Seller Central, ensuring optimal stock levels and health, and maintaining clear and effective communication with Amazon support.
The ideal candidate will have 1-2 years of experience managing accounts on Amazon Seller Central, familiarity with Amazon's operational standards and account management tools, and strong analytical skills.
- Main Responsibilities:
- Regularly check the Amazon Account Health Rating (AHR) and take necessary actions to maintain or improve it.
- Monitor and manage inventory performance including the Inventory Performance Index (IPI) to ensure optimal stock levels and health.
- Shipments and Inventory Management:
- Create and manage shipments to Amazon warehouses, ensuring timely and accurate inventory replenishment.
- Address and resolve any issues related to stranded inventory or stock discrepancies.
- Case Management:
- Open, monitor, and resolve cases through Amazon Seller Central, ensuring timely responses to any issues or inquiries.
- Maintain clear and effective communication with Amazon support to resolve cases favorably and promptly.
- Listing Management:
- Create and update product listings on Amazon to ensure accuracy and compliance with Amazon's policies.
- Optimize listings for maximum visibility and conversion using SEO best practices and Amazon's guidelines.
- Data Entry and Report Management:
- Perform data entry tasks to ensure all account information is accurate and up-to-date.
- Generate and update internal advertising and performance reports to assist in strategic decision-making.
- 1-2 years of experience managing accounts on Amazon Seller Central.
- Familiarity with Amazon's operational standards and account management tools.
- Proven ability to manage multiple accounts and maintain attention to detail.
- Strong analytical skills and proficiency in Excel or Google Sheets.
- Excellent problem-solving skills and the ability to operate independently.
- Completion of relevant Amazon courses, including Amazon's own training programs.
- Experience with Amazon case handling, shipment creation, and inventory management.
- Knowledge of SEO practices related to Amazon listings.
Describe your experience with flat files. When do you use them as opposed to making changes through Seller Central?
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