
Lead LCL Development Professional
2 weeks ago
As a key professional in our organization, you will play a pivotal role in spearheading the development of Less than Container Load (LCL) operations.
Main Responsibilities- You will serve as the primary point of contact for corporate customers, fostering strong relationships and delivering exceptional service to meet their needs.
- Closely monitor Carrier & Agent communication regarding Vessel Arrivals/Container release status, ensuring timely updates are provided to stakeholders.
- Oversight of Cargo Transshipment and Delivery queries, guaranteeing swift and effective resolution.
- Maintain visibility into cargo progression until arrival at Container Freight Stations (CFS).
- Regularly update customers regarding shipment status/cargo position/damage, among other critical information.
- Synchronize planning with CFS yard operations, including paper-based follow-up & Automated Negotiation Format (ANF) documentation.
A minimum of 2-3 years of relevant professional experience is necessary for this role.
PREFERRED SKILLS
- Proficiency in Microsoft Office Suite applications is essential.
- Demonstrate strong written and verbal communication skills to effectively interact with customers and colleagues.
- Show ability to maintain confidentiality and handle sensitive information discreetly.
- Display excellent organizational skills, with attention to detail, to ensure efficient task management.
- Capacity to multitask, managing multiple priorities simultaneously, is crucial for success in this role.
- Exceptional follow-up abilities, ensuring timely completion of tasks and projects, are vital.
- Ability to meet deadlines and perform effectively under pressure is required.
- Registration of Trade Marks
- Custom Agents License
- Licensed Ship-Chartering & Ship-Handling, Licensed CHA
- (FMC) approved Dynamic Shipping Bill of Lading
*Disclaimer: These marks/logos are used solely for informational purposes and not for intellectual property rights ownership. Reproduction is limited to information purposes only.
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