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Marketplace Manager
3 days ago
IBSTEC is seeking a skilled E-Commerce Expert to join our team. As an E-Commerce Expert, you will be responsible for managing our Amazon Seller Central account and driving business growth through strategic planning and execution.
Key Responsibilities:
As an E-Commerce Expert, you will:
- Manage our Amazon Seller Central account.
- Develop and implement strategies to enhance product visibility and conversion rates.
- Regularly update and refresh product listings to align with changes in Amazon's algorithm and industry best practices.
- Conduct market research to identify high-demand, profitable products.
- Implement keyword optimization strategies using Amazon's tools (like A+ Content and Brand Analytics) to improve product ranking.
- Develop and manage Amazon PPC campaigns (Sponsored Products, Sponsored Brands, etc.).
- Optimize ad campaigns for maximum return on ad spend (ROAS) and reduce unnecessary costs.
- Analyze sales data, customer reviews, and product performance to continuously improve listings and marketing strategies.
- Provide weekly or monthly performance reports and actionable insights to stakeholders.
- Address customer reviews and feedback proactively to maintain high ratings and minimize negative impacts.
- Resolve issues related to returns, refunds, and other customer concerns in collaboration with the customer service team.
- Stay up-to-date on Amazon's terms of service, policies, and regulations to ensure compliance.
- Ensure all products and listings meet Amazon's requirements for shipping, labeling, and documentation.
- Monitor competitors' listings, pricing, and strategies to identify areas for improvement or opportunities to outpace competitors.
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