Academic Guidance Specialist

2 days ago

Gujrat, Punjab, Pakistan beBeeCustomer Full time

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Higher Education Adviser

Location:

Gujrat, PK

Requisition ID: 3378

About the Role

The role of the Higher Education Adviser is to provide expert guidance and support to international students in finding the most suitable institutions for their academic and career aspirations.

This includes providing students with accurate information and advice on study opportunities, local education systems, cultures, and geographic regions. The Higher Education Adviser will also assist with application documentation, facilitate enrolments, and promote relevant products and services.

Key Responsibilities
  • Drive the achievement of pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey, including promoting essential products and services, managing and maintaining leads and successful applications, seeking referral opportunities, encouraging and participating in event and lead generating activity, database maintenance.
  • Provide exceptional customer service to students, their families, and education providers throughout the process, including participating in planning activities to build student engagement, providing students with clear information about admissions, processes, and qualification options in a way they can understand easily, and proactively engaging with students and education providers regularly.
Essential Qualifications
  • Experience in a sales or customer service driven environment, including achieving individual and team based targets.
  • Good understanding of the education sector and placement of students into VET and universities, including immigration requirements and processes.
  • Relevant tertiary qualifications and/or prior experience working as an Education Counsellor or similar role.
  • Outstanding stakeholder management and communication skills, including fluency in English, both verbal and written.

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