Transformation Leader for Digital Customs

5 days ago


Islamabad, Islamabad, Pakistan Pakistan Single Window Full time
Job Overview

We are seeking a highly experienced Senior IT Transformation Consultant to lead large-scale IT transformation projects in customs, trade facilitation, or public sector systems.

Key Responsibilities:
  1. Review Project Work Products and Outcomes:
  • Assess all deliverables from Maersk, particularly related to Business Process Reengineering (BPR), solution design and technical architecture.
  • Review other project artefacts against stakeholder and project objectives.
  • Evaluate the feasibility of proposed changes within the existing operational and technical landscape.
  • Provide detailed recommendations on gaps and enhancements required for alignment with PSW objectives.
Prepare a Gap Analysis:
  • Identify technical and domain gaps between proposed outcomes as per approved design and the current state of WeBOC.
  • Identify infrastructure and human resource gaps; and outline critical steps needed to achieve the proposed outcomes within the defined project timelines.
  • Analyse the existing PSW project management, business, operational and technical capabilities, identify gaps and recommend actions for aligning technical, procedural, and operational elements of the project.
Prepare a Transformation Roadmap and Project Plan:
  • Develop a transformation roadmap and project plan with clear milestones, deliverables, and timelines.
  • Ensure the roadmap outlines PSW's strategic goals and operational limitations aligned with FBR's requirements.
  • Incorporate international best practices for trade facilitation adopted in customs systems globally.
Implementation Strategy:
  • Design and recommend an implementation strategy that ensures optimal delivery of the new software taking into account various options such as outsourcing, staff augmentation, off-the-shelf solutions, etc.
  • Provide prioritization and propriety of gradual implementation of various components ensuring business continuity.
  • Advise on the most appropriate technology stack capable of incorporating and integrating with emerging technologies, and third-party systems.
Product Evaluations:
  • Provide advisory support for evaluating critical systems, including:
    • Risk Management System (RMS)
    • Customs Management System (CMS)
    • Other relevant trade and customs platforms.
  • Recommend improvements or replacements, ensuring alignment with international best practices.
  • Help conduct market assessments of various solutions to help determine the optimal way forward.
Resource Assessments and Assignments:
  • Assess resource requirements for achieving the project's goals, including staffing, skills, and tools.
  • Advise PSW on optimal resource allocation to address gaps in capacity and expertise.
  • Recommend strategies for staff augmentation, training, or outsourcing where necessary.
  • Support PSW in identifying and hiring suitable national and international resources.
Stakeholder Alignment and Communication:
  • Support PSW in aligning stakeholders (FBR, OGAs, trade bodies) around project goals and outcomes.
  • Provide input on communication strategies to manage expectations and ensure buy-in.
Monitoring and Reporting:
  • Develop progress monitoring frameworks for project milestones and deliverables.
  • Develop a risk management framework addressing potential challenges such as delays, resource constraints, or technical hurdles in the implementation of the project.
  • Provide continuous feedback on system architecture, quality and adequacy of developed products in terms of proposed features and desired outcome.
  • Provide regular reports and briefings to PSW leadership and the steering committee on project progress.


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