Senior Field Engineer
4 days ago
This role is designed to combine technical expertise with customer-facing skills, resulting in a unique opportunity for growth and development.
Key Responsibilities:- Install and configure advanced defense systems at customer or operational sites.
- Perform site surveys and infrastructure readiness evaluations pre-deployment.
- Troubleshoot system faults and conduct field diagnostics using test equipment.
- Maintain installation and maintenance logs, performance records, and service tickets.
- Support emergency deployments, warranty calls, and critical system recovery tasks.
- Assist in creating customized technical proposals, quotations, and product presentations.
- Participate in sales meetings, understand customer requirements, and suggest tailored solutions.
- Conduct product demos and support hands-on training for military and technical users.
- Maintain CRM records, client feedback logs, and documentation of all engagements.
- Collaborate with Sales, R&D, and Product teams for solution design and post-sales delivery.
- Bachelor's degree in Electrical, Electronics, Mechatronics, or Mechanical Engineering.
- 0-3 years of relevant experience in field service, technical sales, or system integration.
- Internship or exposure to defense applications or B2G sales is an advantage.
- Certifications in networking, diagnostics, or military systems are a plus.
- Mix of office, field, and client-site engagements.
- Frequent travel to high-security locations, including borders or defense installations.
- Close coordination with engineering, sales, and product support teams.
- Opportunities for growth into specialized technical, sales, or product management role.
- Close coordination with engineering, sales, and product support teams.
- Frequent travel to high-security locations, including borders or defense installations.
- Internship or exposure to defense applications or B2G sales is an advantage.
- 0-3 years of relevant experience in field service, technical sales, or system integration.
- Maintain CRM records, client feedback logs, and documentation of all engagements.
- Conduct product demos and support hands-on training for military and technical users.
- Participate in sales meetings, understand customer requirements, and suggest tailored solutions.
- Maintain installation and maintenance logs, performance records, and service tickets.
- Troubleshoot system faults and conduct field diagnostics using test equipment.
- Perform site surveys and infrastructure readiness evaluations pre-deployment.
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