
Network Field Engineer
2 days ago
Scope of Work :
- Installation, Addition, Change, Move
- Activities performed in customer's sites;
- Includes Technical site survey, Wifi passive site survey, Site preparation, Staging,
- Installation, support on migration, and Day 1 onsite support.
- Installation involving rack/stack, and input of basic configurations for remote
access.
- Equipment include routers, LAN switches, Wireless LAN, firewall, etc.
- Brand/Manufacturerinclude CISCO, Avaya, Riverbed, Huawei, Palo Alto, UPS,
Microsoft, etc.
Maintenance:
- Provide a 7-day x 24-hours basis on-call services
- On-standby support with SLA 7*24*4.
- Replacing any field replaceable units required and returning the equipment to
normal operational condition;
- Installing requested engineering changes, or any required software.
- Re-packing of returning equipment for RMA return.
Skillset:
- Minimum 4 years of experience in a Network Field Support Engineer role
- Strong internetworking skills.
- Ability to understand technical documents and follow instructions.
- Basic command of English.
- CCNA is a must
-
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